Frequently Asked Questions
About our Photo Collection
Our photos, posters and panoramics are giclee prints that are reproduced on high quality, professional paper stock using the latest technology in archival inks and paper. Our black & white prints are taken from original negatives and our posters are taken from a high quality scan of the original poster that is then digitally enhanced. We spend alot of time restoring our photos by removing scratches, creases and other blemishes. In addition we correct tones, lighting and contrast to increase the value of these very old photos.
The quality is remarkable and our prints and posters are guaranteed to keep its integrity for the next 200+ years when properly framed and stored under normal conditions. No worries of discoloration or fading. We use the latest digital printing technologies that are in many ways superior to traditional printing techniques. We back our prints and posters with a 10 day money back guarantee. No questions asked.
Getting Prints Framed
Custom framing is available for your larger sized images: 16x20, 17x22, 24x36 and panoramic sizes . We use professional quality Larson-Juhl frames that are available at most reputable frame shops around the country. These are not cheap frames but very good quality frames that will really make your prints stand out on the wall. Frames are available in black, black & gold, and gold. If you need a different color frame, please contact us as we do have the ability to get other frames.
To order a frame simply find the print you want, select the size and add it to your cart. Then select the correct frame size and color and copy the title of the photo you are purchasing into the text box. Add to cart and you are ready to go!
Purchasing Digital Files For Use as Stock Photography
How do I purchase photos for use in art projects, graphic/web designs, or other projects?
We now offer the majority of our collection in digital format for creative digital and print projects. We only sell digital files of prints that have no copyright restrictions for usage.
To purchase, simply find the photo(s) you want and select the 'high res digital file' option and add the photos to your cart. After payment is received, we will send you instructions to download the digital files. If order is placed between 8am and 11pm eastern time, files will be available for download within hours. Orders placed outside these times could be delayed for up to 12 hours. We do our best to ensure digital files are made available as soon as possible.
What Shipping Options are Available?
Our prints are delivered via FedEx Ground for U.S. customers and via US Airmail for international orders. Smaller prints are mailed in flat mailers and our larger prints are delivered in tubes.
When Can I Expect My Prints After Ordering?
During normal business, we will print and ship your order within 3 business days. We do everything we can to get your order out within a day or two from ordering. Each print is custom printed to your liking so it does take a little longer than just having a hundred prints ready to go. We will from time to time run into busy times when your print may take up to 5 days to be shipped. We are working to cut our shipping times and appreciate any feedback we receive from customers.
What Is Your Return Policy?
We offer a 10 day no questions asked money back guarantee on our prints. Simply return the photos and we will quickly credit your account.
What If My Prints Were Damaged?
If you're prints were damaged during shipping please let us know as soon as possible so that we can get a replacement out to you.
What Type of Prints Am I Getting?
Our prints and posters are giclee prints and are printed on a professional grade Epson 7890 printer, printers designed for graphical superiorness and quality. Which is why we always GUARANTEE the quality of the prints we produce. The black & whites have exceptional neutral tones and dark blacks. These prints have been tested by Epson to last over 200 years when displayed indoors under glass(framed).
What Type of Paper do You Use?
We use museum quality Moab paper for our 5x7 and 8.5 x 11 prints. Our 5x7's are printed on a matte paper that really brings out the blacks and gives the print an old time feel. Our 8.5 x 11 prints are printed on a Moab Lasal Glossy paper that is designed for fine art photography. Our larger size papers are 240 gsm weight semi-matte paper that is thick and museum grade quality.
You will find that the difference between us and many other retail print shops is the quality of the paper. It makes a huge difference and we decided early on that we were not going to substitute quality to increase our profits by using marginal papers.
Do you buy old photos or negatives?
Yes, we do. If you have a collection of quality negatives or original photos we may be interested! We look for quality negatives and photos that will fit in with our current offerings. We are particularly interested in adding more prints from outside the U.S. Contact us if you would like to sell us your old collections!